“Dr. Shum is an exceptional physician with a thorough knowledge of how to best manage my wife’s Parkinson’s disease. She goes above and beyond in providing compassionate, patient-centered care. Her expertise and dedication to her patients’ well-being make her an invaluable resource for those living with Parkinson’s. I highly recommend her to anyone seeking expert guidance and support in managing this condition.”

via Google Business Profile ~ July 2024

“Dr. Shum is an awesome neurologist, when I met her I could not walk and she worked with me and my family to get me back on track. I would recommend her because when the first doctor misdiagnosed me she was able to diagnose me accurately after my first visit with her. Her knowledge, expertise and love for her patients is rare. If not for her I would probably be in a wheelchair today. She is a excellent doctor and have an amazing staff who are equally pleasant. I highly recommended her.”

via Google Business Profile ~ May 2024

“I am here because I am very happy to have found Dr. Michelle Twito she saved my life by giving me the right medicine. I suffered from migraines for many years and now I am very well”

via Google Business Profile ~ May 2024

“I’ve had an amazing experience with Dr Shum! She took her time examining me and explaining how she was able to help me. I have recommended her with friends and family to go see her if they have nerve issues! She’s great and very knowledgeable!!!”

via Google Business Profile ~ March 2024

“Dr. Shum is so patient and sensitive to her patients and their families. She speaks with them with care to fully understand their issues and doesn't rush them out the door. Tests and medications she's recommended have been appropriate and not excessive. The staff is friendly and wait times at the office aren't too long. This is a well run practice.”

via Google Business Profile ~ December 2023

“Dr. Shum is an incredibly professional and well-mannered doctor. I have been working through some mild carpel tunnel issues but Dr. Shum was able to offer me expert information about the issue. Her bedside manner is precise, to the point, yet warm. I truly appreciate the time spent with her and would recommend her and her office for those seeking a great neurologist.”

via Google Business Profile ~ November 2023

“A big kudos to the entire staff from the front desk, to all technicians and Dr. Shum herself. Everyone was professional, friendly and super efficient. I felt that I was receiving the best care possible. I highly recommend this office for your neurology needs and concerns..”

via Google Business Profile ~ October 2023

“Kind and passionate doctor. Dr.Shum cares about her patients. Professional and caring.”

via Google Business Profile ~ September 2023

“I cannot begin to express how amazing my experience has been at this location. From the first time contacting the office, the gentleman I spoke to was so amazingly helpful and pleasant. When I arrived for my first visit, the office was so beautifully kept and inviting. The front desk staff are all so pleasant and welcoming. I was greeted with smiles from every single one of them and was taken care of so well. I then met with the P.A Michelle, who listened to my concerns and explained everything so thoroughly. She also ensured that I knew what to expect for the rest of my visits. The young lady who did my tests was so personable and made sure I was comfortable. When I met Dr. Shum, I finally understood why I was impressed by this office. As the leader of the office, she exudes such professionalism that I know passes down to her staff. Ny Neuro Care has definitely gained my respect in every aspect. I am so blessed to have found them and look forward to their continued impeccable service!”

via Google Business Profile ~ August 2023

“Great doctors and great receptionist, very polite and they answer all your questions. I would definitely recommended.”

via Google Business Profile ~ July 2023

“Staff members are very knowledgeable and friendly. Dr. Shum is one of the finest here in town. She diagnosed my symptoms and found out that I had MMN when others have no clue. Needless to say, I would highly recommend her, come pay her a visit, you won’t regret it!”

via Google Business Profile ~ June 2023

“Very pleasant experience all around. Everyone is on top of their game. I highly recommend this place.”

via Google Business Profile ~ May 2023

“Excellent staff. Very friendly.”

via Google Business Profile ~ April 2023

“I am so grateful to meet DO. Shum, she is very professional and knowledge. I have chronic neck and back pain more than 5 years, Before I met DO. Shum I tried many neurologist, physical therapy’s, trigger point injection, lidocaine injection, nothing helped me with my pain. When I explained to DO. Shum my symptoms she knew exactly what testing needs to order, and prescribe me right medication, I feel much more better now and got hope that I will be fully recovering soon. Front desk staff is nice. Highly recommend! Thank you DO. Shum”

via Google Business Profile ~ March 2023

“A very clean and comfortable clinic. The staffs at the desk and the doctor assistant are very nice and courteous. Dr.Shum is very nice, caring and detail oriented i treating my severe headaches. Even suggesting options of treating my headaches.

Very professional! Glad I found a doctor that doesn’t rush thru the check-up. Will surely recommend any of my friends who are looking for a neurologist.”

via Google Business Profile ~ February 2023

“Dr. Shum is a prestigious and caring doctor for her patients. Michelle is an excellent PA, well listening and caring as well. The front desk team is very attentive. I highly recommend Dr. Shum. Evidently, I’m feeling wayyyyy much better after seeing her.”

via Google Business Profile ~ January 2023

“I’ve been dealing with pain in my back and numbness from my back injury for 2 months. I went to see Dr. Shum for testing. Her staff was very pleasant and made the appointment very comforting. She even recommended ointment and exercises to side healing. Highly recommend this facility!”

via Google Business Profile ~ December 2022

“I love Dr. Shum! She’s attentive, smart, and professional. She takes her time to listen, explain everything in detail, and never felt rush out of the exam room which is rare these days. Will continue to see Dr.Shum for my medical need until the day she retire : ) Her staff are also very nice and helpful. Thank you all so much!!!”

via Google Business Profile ~ November 2022

“Wonderful, caring doctor and staff. So glad to have found them for my daughter. Treats the whole patient. Very concerned about their well-being. Always a very minimum wait to see the doctor or PRN Michelle. The PRN and assistant mirrors the knowledge and care of Dr. Shum. The doctors front desk staff are amazing! They are professional, kind, accommodating and sweet unlike in most doctor's offices.”

via Google Business Profile ~ October 2022

“Dr. Florence Shum is the best. I’ve been suffering migraines for over 20 years, and I finally found this doctor to help me live a better quality of life. She put together a regimen for me that’s been working in a positive way that I do not experience so many headaches or frequent migraines anymore. I highly recommend her. Her office is so friendly and attentive. Dr. Shum has such a wonderful bedside manner and takes the time to honestly listen to you!”

via Google Business Profile ~ September 2022

“I’ve known Dr. Shum for so many years now and she’s been so professional and so personable and always listens to and addresses my concerns. I hope she will continue to do what she’s doing best, being a very good Neurologist. I would definitely recommend Dr. Shum.”

via Healthgrades ~ September 2022

“Dr. Shum's office is State of the art. As I entered I felt welcomed by the Staff. They attended me promptly and made it a point to make my registration effortless. The Waiting room has modern, comfortable furniture. It is spacious and brightly lit. Obtaining an appointment was also easy. The Technicians Elvis and Chloe are professional, thorough and clearly knowledgeable about their tasks. They gave clear instructions/explanations as to what they are doing. I felt very comfortable during my testing. The medical equipment is also State of the art. Dr Florence Shum is very caring, highly qualified and I would recommend her expertise to all. This is my first experience with her office. I look forward to my follow up later in the month.”

via Google Business Profile ~ August 2022

“Dr Shum gets 10 stars in all areas Professionalism, so knowledgeable, so competent, and a calm bedside manner, extremely patient, answers all questions with ease… Dr Shum went out of her way to give me the time I needed… The office is run so smoothly, and everyone extremely kind… I’m extremely grateful that I chose Dr Shum.

via Google Business Profile ~ July 2022

“Been coming here for about a year now. Have had the best experience Dr Shum is amazing. Very thorough and really listens to her patients. Her staff is also very kind nicest people. Office is very clean. Would highly recommend.”

via Healthgrades ~ June 2022

“Dr. Shum and her staff have gone above and beyond to help with my migraine treatment and care including the insurance approval process. I’ve had migraines for 15 years and have seen multiple neurologists and have never had a doctor advocate for my care so rigorously. Highly recommend!”

via Google Business Profile ~ May 2022

“Having a great experience with a doctor’s appointment! Highly recommended if needed for a neurologist. Dr. Shum is very professional and caring with warm personality. All staffs in the office are friendly and helpful. Dr. Shum and her staffs always willing to answer your questions and solve problems proactively.”

via Google Business Profile ~ April 2022

“I have been seeing Dr Shum for many years for a long time. I think she is the best and she truly cares. She is the best and she is more than a doctor to me. I would follow her anywhere!”

via Google Business Profile ~ March 2022

“I’ve had a great experience at Dr. Florence Shum’s office. She is very personable and easy to talk to. I came in for leg cramping (restless legs), numbness, and sciatica. She is very thorough and targets your problems quickly. Gives a few options of treatments and solutions to consider. Her office is we coming and clean. Office staff are professional and proficient. This office is highly recommended by myself and other doctors. Thank you Dr. Shum!”

via Google Business Profile ~ February 2022

“Been seeing Dr. Shum for about 3 months now. Throughout this time I can say the care I have received has been exceptional. She has a warm and caring bedside manner. She takes the time to explain the results to tests, and is very reassuring. Also, the office staff goes above and beyond to make you feel comfortable.”

via Healthgrades ~ January 2022

“I've only gone there twice and so far, I'm happy with the care and attention that has been given to me. I've read some great reviews on Dr. Shum, decided to try her after searching for a Neurologist, and so far, can't disagree with any of them!! She's patient and actually listens to what you have to say - never rushed out of the room, like many doctors do. She's got great bedside manners. I'm feeling that she will be my Neurologist for a very long time!”

via Google My Business ~ December 2021

I took my mother here. The environment is very clean, and the workers are timely and professional.

via Google My Business ~ November 2021

“Dr. Shum is the best neurologist I've ever been to. She is caring, compassionate, thorough and insightful and she really listened to all my issues.. If you need a neurologist, she's the best!”

via Google My Business ~ October 2021

“About 5 years ago, I had to go into disability due to migraines that affected my daily activities. Dr. Shum literally has been a life savior to living my life with my family, friends and co-workers. Without the solution she came up with, it would of been impossible to live my life. She was very attentive, friendly, and also she took the time to figure out my individual symptoms. She went out of her way to help me so that I can live my life. I have been with her for 5+ years, and have never thought about switching to any other doctor. As far as I'm concerned, she's a miracle worker. I don't say that likely, I say that with conviction. She took the time to prioritize my individual needs. I think she's the best person to walk on the face of the Earth.”

via Google My Business ~ September 2021

“Dr.Shum is an amazing doctor, she is patient with you, she will answer all your questions and explain what ever it is that you might not understand and there’s never a long wait. I’ve recommended her to all my friends family and coworkers. I’m a new patient but she treats me as if I’ve been with her for years!!!!! Very comfortable atmosphere with her office staff as well.”

via Google My Business ~ August 2021

“Amazing experience. The doctor was so nice and Knowledgeable. She did not rush me out the office like other doctors. The office staff was super friendly and the office was super clean. Will be going back.”

via ZocDoc ~ July 2021

“She's amazing. I saw 2 other neurologists prior to her who did not offer me solutions for my chronic migraines at all or have any ideas to help me. It was really a huge let down with those doctors. She was different immediately and thorough. She offered ideas and solutions. And they have worked well. I'm not migraine free which is understandable but I have noticed a really good decrease in frequency. She listens and most importantly for me she had solutions! We started botox for migraines and it helped a lot and she wanted to try different medications so I would have a back up medication just in case instead of only being able to rely on the one that works for me since I sometimes run out during a month. I am very happy to have found her.”

via Google My Business ~ June 2021

“I have been seeing Dr. Shum for more than 10 years now. She has provided consistent, thoughtful and careful treatment for me and been able to successfully manage my migraines. I would highly recommend Dr. Shum.

She also has a fantastic staff - thank you Peggy for all your help, always!!”

via Google My Business ~ May 2021

“Amazing doctor, I recommend her to anyone who wants clear results and great overall advice on anything you are going through.”

via ZocDoc ~ May 2021

“Dr. Shum is a sweetheart. I love her. She’s so caring and very attentive to her patients. She cares deeply for her patients and addresses all of your concerns. The office is very neat and clean, office staff is very nice as well. Will highly recommend.”

via Google My Business ~ April 2021

“Dr Shum is the best Neurologist Dr!!!! Dr. Shum is very well informed and professional while being willing to spend her time to help her patients. For many years, I had such horrible back and neck pain but after a couple visits, I definitely think it got better. I suffered from the pain for a long time until Dr Shum helped me out. She was the only one who could figure out what was wrong. I recommend Dr Shum because I would still be in so much pain if it wasn’t for her!”

via Google My Business ~ March 2021